Delivery to Switzerland

Dear Swiss customers, we are also happy to deliver to you in Switzerland.

As a customer from a non-EU country, you buy from us VAT-free. The prices displayed in the shopping basket initially include German VAT. If you provide us with your Swiss delivery and billing address, we will send you an order confirmation with net prices and shipping costs.

When shipping to Switzerland, you will be charged Swiss import sales tax (currently 8% of the value of the goods) as well as customs clearance and import fees. These fees depend on the value of the goods and cannot be quantified in advance. They will be invoiced to you directly by our shipper (parcel service or carrier).

Shipping to a German delivery address or collection from our warehouse

For private customers
If you provide us with a German delivery address or collect the goods yourself, you will be charged German VAT first. We will enclose the green export licence with the shipment. The export declaration is made by yourself when crossing the border. Return the original export certificate stamped by customs to us by post. We will refund the VAT amount to you by bank transfer. Please provide us with your bank details IBAN number and the BIC number of your bank.

For commercial customers
For the refund of VAT, we need the customs declaration with the customs identification number MRN (Movement Reference Number) and exit note from you. These are issued by the customs office when the export declaration is made.