Dear Swiss customers, we are happy to ship to you in Switzerland.
As a customer of a non-EU country you buy VAT-free with us. The prices indicated in the cart include German VAT. If you give us your Swiss shipping and billing address, we create an order confirmation with net prices and indication of the shipping costs.
When we ship to Switzerland you will have to pay the Swiss import sales tax (currently 8% of the value) as well as customs clearance and import fees. These fees depend on the value of goods and can not be determined in advance. These fees are invoiced directly to you by our forwarder (parcel service or forwarding agent)
If you provide us with a delivery address in Germany or collect the goods yourself, we will invoice with German VAT. We include the green export license in the consignment. The export declaration is made by yourself when crossing the border. Please send us the original export documents stamped by customs by mail. We will refund the VAT by bank transfer. Please provide us with your bank account details, IBAN and BIC code.
For VAT refund we need the customs declaration with the customs identification number MRN (Movement Reference Number) and export notice. These are issued at the customs office where the customs export declaration is to be made.